Reservation Tour
The booking should be made prior 15 days of tour departure.

Deposit on Tour
The 50% of deposit or full payment of tour fare per person is required upon booking. Failure to comply with this may result in an automatic cancellation of reservation and a forfeiture of deposit.

Cancellation

Tour Policy and Child Fare

Tour Group:
For group tour of full paying 15 pax and above, one (01) tour leader is given full complimentary on double sharing basis.
 
Child fare:
- Infant of 2 years old and below sharing same room with parents charge 10% 
- Child of under 12 years old and sharing same room with parents charge  65%
- Child of under 12 years old and sharing same room with parents with extra bed  is charged for 70%

Eligibility:
- Below 12 years ( on the date of departure) 
- Child fare is based on sharing a room with two adults. 
There will be  an  additional cost for child sharing one room with adult.

Responsibility

Indochina Heritage Travel Co,. Ltd and its associates acts only as and agent for the transportation companies, hotels & other principals for the tour programs. They accept no responsibilities for injuries, damage, accident, loss, delay, theft, quarantine, customs regulation, strike, changes in itinerary, deportation or refusal of entry by Immigration Authorities resulting for improper travel documents, possession of unlawful items or irregularities that may be caused to person or property. Any losses & expenses are the responsibility of the passenger. All proper travel documentation are the sole responsibility for the passenger.

The Company reserves the right to alter itineraries, travel arrangements, hotels reservations etc. If it is necessary or in the case of force major, The Company reserves the right to cancel any tour prior to date of departure for any reasons, including insufficient number of participants. Should this happen, the entire payment shall be refunded without further obligation on the part of The Company.

The Company will recommend alternative tour, preferably to the same destination or other destinations. Should passenger decide not to accept the alternatives, all monies paid shall be refunded in full by The Company without further obligations.

The Company also reserves the right to require any individual to withdraw from the tour if deemed his/her act of conduct is detrimental to or incompatible with the interest, harmony & welfare of other passengers and the tour as a whole. The company shall be under no further liability thereafter to any such person. No tour leaders/guides or other employees or agents of  the Company or authorized to commit The Company to any liability whatsoever and The Company will not be bound by any statement or representation unless in writing and signed by a management executive of The Company. The Company reserves the right to take photographs & films for passenger while on tour with The Company to be used for brochures advertising or publicity material without obtaining any further consent from passenger.